Keep your infrastructure healthy and secure, with 24/7 support to improve business productivity and efficiency.
Businesses of every size need IT support.
Whether there are trained professionals on staff or a small group of technology-minded employees brought in to mind the IT, most business’s “IT” is not covered by their area of expertise.
While it is tempting to keep everything internal, modern cloud, mobile, and IoT computing make the need for properly managed IT essential to businesses of any size.
What Are Managed IT Services Plans?
Managed IT services plans consist of multiple types of managed services that are bundled together for purposes of customer convenience and cost savings. The term “fully managed” means that the managed service provider functions as the customer’s full IT department, while the term “co-managed” means that IT management responsibilities are distributed across the customer and their IT service provider. Managed IT services plans generally provide a combination of proactive and responsive IT support to customers, helping them to proactively maintain their IT infrastructure but also responding quickly to any technical support issues that arise. Managed IT services plans commonly include offerings such as managed patching, help desk services, infrastructure monitoring and alerting, application management, and technical consulting.
Nevasa-CompTech Managed IT Services Plans
Support Care
Foundational IT Services for Businesses Seeking a Fully Outsourced IT Department
Nevasa-CompTech Support Care is a fully managed IT service plan that was specifically designed to function as a business’ full IT department. Our certified engineering team provides your business with both proactive and responsive support to maintain the health of your IT infrastructure. The plan includes remote engineers who will provide you with expert consultation and support on IT matters ranging from day-to-day technology issues to long-term planning. Providing an additional layer of support, our 24-hour help desk is there to assist your employees to resolve any technology issues that may arise.
Support Care benefits include:
Total Care
Proactive IT Maintenance & Security for Businesses Seeking a Fully Outsourced IT Team Nevasa-CompTech Total Care is a fully managed IT service plan that delivers the support of a full IT team, fortified by the security that today’s businesses need. In addition to infrastructure and user support services to keep your IT healthy and running smoothly, the Total Care plan also protects your business with a multi-layered cybersecurity defense. With a combination of preventive and responsive solutions, the Total Care plan reduces the likelihood of cyberattacks while also ensuring a swift, effective incident response should an attack occur.
Total Care benefits include:
| Support Care | Total Care | |
|---|---|---|
| IT Services | ||
| Proactive IT Maintenance | ||
| Technology Consulting | ||
| User and Device Support | ||
| Network Infrastructure Support | ||
| Monitor and Patching | ||
| Backup and Recovery Support | ||
| Cybersecurity Services | ||
| Proactive Security Management | ||
| Account Protection | ||
| Endpoint Protection | ||
| Email Protection | ||
| Security Awareness Training | ||
| Web Content Protection | ||
| External Vulnerability Monitoring | ||
| Hardened Security Control | ||
| Incident Response |